Officer & Rep Resources


We've put together some useful resources to support volunteer officers and course reps in their respective roles. If you're in an elected or appointed student position (or curious about putting yourself forward) click on the buttons below to view our full range of useful guides and information.

Course Reps




Course Reps are an essential link between students and staff, ensuring that the university takes into account the views of students and that they receive the best possible education

Course Rep Role Responsibilities

  • To gather feedback from fellow students on the academic experience on their course
  • To discuss issues raised with staff members
  • To attend staff/student meetings and put forward the views of the students they represent.
  • To feedback to fellow students on the outcome of meetings
  • To liaise with the Students’ Union - keeping them informed of relevant issues and seeking support if needed
  • To treat the role responsibly and be prepared to represent the views of the majority of students even if the rep does not personally hold the same view

Benefits of Taking on this Role

  • You will be having a positive impact on the student experience and the quality of your course
  • It is a very social role and a great way of getting to know other students and staff
  • A fantastic opportunity to take on responsibility and develop self confidence in a supported role
  • Transferable skills can be developed such as communication, time management, negotiation, diplomacy and leadership (all great for the CV!)

Gain a greater understanding of how the university works

  • Recruitment: Course reps are recruited in the first four weeks of the academic year. If you would like to take on the role let your Course Leader and course mates know that you are interested in becoming the Course Rep for your year. If several students are interested there may be an informal election or the role may be shared if there are a lot of students on the course.
  • Training: The Students’ Union run Course Rep Training sessions in the first semester which are essential for all newly elected reps - they provide a great introduction to the role, an opportunity to meet your fellow reps and to ask any questions you may have.
  • Support: As a Course Rep you will be supported in your role by your Course Leader and by the Students’ Union, so there will always be someone you can talk to when issues arise.
  • More Information: To find out more take a look at the Students’ Union Course Rep pages at You can also email Dan Simmonds, Student Representation Coordinator at the Students’ Union with any queries you may have at






Take a look at the role handbook below



Here’s some guidance on using Student Central to send emails

1. Login to Student Central

2. Click on 'my course: .....'

3. Then you should see an ‘Email’ link in the menu of your course area, click on this link. (If you don’t see one, talk to your course tutor and ask for one to be placed there)

4. In the window that opens up, select the ‘All Student Users’ option.

5. Enter the ‘Subject’ of the message (*you will find it useful to put the level you are sending the message to in this line, see image below), the message details and use the ‘Attach a file’ link to add attachments.

6. Click ‘Submit’

Your message will be sent to all students on this course.



Use this form to reflect and make a plan for resolving issues which come up on your course



This popup contains a number of University documents which help clarify students’ rights on a number of issues. Before using any of the information found within this section make sure you read our guide to discussing policy.

Using University Policies & Regulations

Our guide on how to use the policies and regulations found in this section.

Download here
Student Representative Policy

The rep system is run as a partnership between students, the Students’ Union and the University. Find out how this works by reading the policy.

Download here
Personal Academic Tutoring Policy

Every student at the University of Brighton should have regular access to a personal tutor to review and support their development as they progress through the course. This policy sets out students’ entitlements, as well as reasonable expectations for staff members.

Download here
GEAR (General Examination & Assessment Regulations)

This document sets out the regulations relevant to every course run by the University of Brighton. It is a good resource for understanding your rights and expectations as a student at the University of Brighton.

Download here
Equality & Diversity Policy

This outlines the University’s commitment to creating a supportive and inclusive learning and working environment free from discrimination and bullying

Download here

Volunteer Officers



The Volunteer Officers work to proactively represent the rights of the students in their specific student groups. They ensure that the Students’ Union as a whole takes the views and needs of these students into account, and undertake projects and campaigns to support their groups.  Officers also ensure that each and every student belonging to their specific student group have adequate support for any issues they might encounter and have access to activities and services they require as a student at the University of Brighton. They will proactively represent these students’ rights on and off campus.



  • Proactively championing the rights and needs of a specific student group, in the Students’ Union and on the campus.
  • To work with the liberation campaigning groups to support their aims and objectives, and to campaign for change using student ideas and concerns as a focus.
  • To feed into the development and oversight of the Students’ Union’s equality and diversity work.
  • To talk to students electronically and face-to-face and share their concerns and ideas with the relevant groups or to sign-post them to the relevant people.
  • To update, and talk to the Full-Time Elected Officers and Students’ Union staff on issues facing the students they represent.
  • To campaign for change using student ideas and concerns as a focus.
  • To promote and bring about change based on manifesto promises.
  • To act as a responsible member of the Students’ Union Executive Committee.
  • To be professional in fulfilling their elected role and duties.
  • To stay within the policy and procedures of the Students’ Union at all times when representing students or the Students’ Union, to be patient and calm with students whose views are different from your own, to work towards an effective handover.



This is a voluntary, unpaid position. Volunteer Officers are asked to attend the Volunteer Officer induction session, Student Forums, and Course Reps Forums. This will prepare you for the role, and also give you a chance to respond to questions by students that you might answer in person. There may be regular meetings which will be arranged between the Student Officer and the members of the Students’ Union Student Voice which you have been granted unity with.

Beyond this, Volunteer Officers can choose how much time they dedicate to their role.



There may be projects that you would like to enact within your role, which may include organising events to increase the awareness of a particular campaign circulating across universities nationally, or even government campaigns that you feel very strongly towards; changing behaviour, or improving attitudes to a culture or subculture. We are here to assist you in achieving your targets through engagement in the reward scheme and aiding your creativity when you have that sudden lightbulb moment!

With any idea it may come with boundaries, but here are the contacts that you may find important when devising a campaign or event.



In order for the volunteer officers to receive full support, there is a dedicated team purely focused on student voice, who are there to support all officers. Meet our team below!


Hi! I’m Tom and I am the Student Voice Manager.

Feel free to contact me at or call me on 01273 643538


Hi! I’m Dan and I am the Student Voice Coordinator.

Feel free to contact me at or call me on 01273 643127




NUS Conferences are the lead decision making bodies of the organisation where delegates representing students from across our membership review the work over the last year, decide on priorities and policy for the following year and elect the leadership.

National Conference is held annually in April and is the head decision-making body of NUS. Delegates are elected from each local students’ union that is an affiliated member of NUS to represent students’ views on a national level.

As well as National Conference there are separate conferences for Scotland, Wales and Northern Ireland, for our Liberation Campaigns and for specific groups of students known as ‘Sections’ in NUS which includes International, Postgraduate and Mature and Part Time students.

There are over 20 Conferences run by NUS so there are plenty of opportunities to get involved. These include:

  • NUS UK National Conference
  • NUS Scotland Conference
  • NUS Wales Conference
  • NUS USI Conference
  • Liberation Conferences (including those run in the Nations)
  • Sections Conferences (including those run in the Nations)

Contact your Student Voice rep to find out how you can become an NUS delegate to one of our Conferences.



You must be a current student at the University of Brighton, and be a full member of the Students’ Union who identifies themselves as belonging to one of the defined liberation groups (Female Students, Ethnic Minority Students, LGBTQ Students, Students with Disabilities, Trans and Non-Binary Students).



The WhatsApp group is for all volunteer officers to communicate with each other more effectively, especially if officers are away from their emails and want to keep up to date with what’s going on in the Union. However there are rules in place to ensure the WhatsApp isn’t abused or used inappropriately. If you aren’t already a member of the group and would like to be please contact one of the Student Voice Team.

Terms Of Use for the group

  • Members can only post within the chat between 9am-7pm
  • Discussion should stay focused on role related and SU topics.
  • No abusive language, gossip or unnecessary swearing.
  • Encourage the sharing of ideas and events.



As a volunteer officer, you need to ensure your fellow students are aware of current issues in your area and that they take part in any activities you organise. Both of these require student engagement which relies on marketing and communication.

Social media is a great platform for passively advertising and promoting. People use social media everyday and you can put information in front of people without them having to actively seek it; it’s a great way to spread awareness of your activities and your role as a whole.

Please remember when on social media, that you are representing Brighton Students' Union and all interactions with both students and non-students must remain professional and polite.

The best way that you can promote your events and what you're up to is to post on our BSU Channels! We have a huge reach and can promote positive things that you're doing! You can find us on Facebook, Twitter and Instagram!


We want to ensure that people are aware that you are part of Brighton Students' Union. There are many positives reasons for this for you as a volunteer officer. We therefore ask that you are clear in promotion such as posters that you are part of Brighton SU. There are a few things when doing this to remember:

  • We are Brighton Students' Union – please use our full name or Brighton SU. Please do not use 'UOBSU' or 'University of Brighton' as we do not have rights to use them.
  • Please put our logo on all marketing materials. Please use the standard teal logo where possible, or one of our alternative logos specified, contact the Communications team for access to the logos and additional branding elements.
  • If you need support or guidance with creating designs to support your campaigns or projects, do contact the Communications team on 01273 644679 or via email
  • Please do not:
    • Distort the logo or change it’s dimensions
    • Edit the logo
    • Cram it in. Give it space around it.

For any further information on using social media or creating design work, please contact